Process Improvement: How To Apply It Correctly?


To guarantee increased results and more quality in final deliveries. Next, you can see what Process Improvement is, how to apply BPI correctly and which tools are essential.

What Is Process Improvement?

Process improvement, or just BPI, is an initiative or project that seeks to organize processes, meeting the corporation’s and end consumers’ expectations. It is possible to apply process improvement in a department or the entire company – through end-to-end processes. This second option is the one that adds the most value to the consumer and to the business strategy as a whole, as it impacts the entire production chain of the business.

For this, it is essential to analyze the current scenario and understand where the opportunities for improvement are through a disciplined approach. The general idea is to identify the best ways to apply resources, eliminate unnecessary steps, speed up deliveries and improve the quality of the service performed.

Tools For Business Process Improvement

And if you are still in doubt about the application of this concept and how to work with process improvement, it is worth highlighting some tools by Business Process Mapping Consultants that help in mapping and applying the BPI:

Lean: work methodology of Japanese origin. It works with a cost reduction approach by maximizing resources and delivering the product with maximum quality. Six Sigma: system focused on process improvement. Evaluate the degree of variation between items, seeking to achieve the highest quality for the final product.

GUT Matrix: GUT is the acronym for Severity, Urgency, and Trend. It helps classify the priority of tasks and can be used in the first definitions of process improvements.

Matrix GOOD

PDCA cycle: method indicated for continuous improvement, based on four steps – plan, do check, act. That is, plan, do check, and act.

PDCA Cycle

What is the relationship between BPI and Business Process Management (BPM)?

BPI is part of a broader concept, BPM or Business Process Management. With this management discipline, mapping, analysis, execution, and transformations are carried out in the processes (which are BPI), always in a continuous cycle.

To ensure better results with BPI, it is essential to support the redefinition of processes in a good BPMS tool – The business Process Management System. Although the management of business processes can be done through simpler tools, only a robust system such as a BPM solution can cover the end-to-end areas with consistency and standardization.

BPMS automates a series of functions that meet the defined specifications more precisely, apply changes more easily, and allow full control over operations. The tool makes it possible to map, model, execute, control, and optimize processes from anywhere and in real-time.